Voxmemo App Support

Technical Support & FAQs for the AI Voice Memo App

About Voxmemo

Voxmemo is a smart voice memo application that lets you quickly record todos and expenses via voice. The app provides AI smart categorization, time parsing, and local data storage.

Main Features

Voice Recording: Record voice memos and automatically convert to text
Smart Categorization: AI automatically identifies todo types (events/lists)
Time Parsing: Automatically parses time and location information from voice
Expense Tracking: Quickly record income and expenses
Local Storage: All data securely stored on your device

Frequently Asked Questions

App can't record audio?

Please confirm you've granted Voxmemo microphone permission:

iOS: Settings → Privacy & Security → Microphone → Voxmemo
Android: Settings → Apps → Voxmemo → Permissions → Microphone

Speech-to-text inaccurate?

Speech-to-text is processed by third-party cloud voice services. For best results, please:

Record in a quiet environment
Speak clearly at a moderate pace
Avoid excessive background noise

Todo categorization incorrect?

AI smart categorization is based on semantic analysis and may occasionally make mistakes. You can:

Manually change the todo type
Edit the todo content to better express your intent

How to backup expense records?

Currently, Voxmemo stores all data locally on your device. Deleting the app will also delete all data, so please ensure you've completed necessary backups before uninstalling.

App crashing or running slow?

Please try the following solutions:

Restart the app
Check for app updates
Ensure your device has sufficient storage space
Restart your device

Technical Support

If you encounter technical issues or need further assistance, please contact our technical support team:

Contact Information

Email: [email protected]

Support Languages: Traditional Chinese, English

Please provide the following information when contacting us to speed up problem resolution:

Device model and OS version
Voxmemo app version
Specific problem description and steps to reproduce
Error message screenshots (if applicable)

Privacy & Data Security

We highly value your privacy. Todo items and expense records are stored locally on your device. Voice files and text content may be sent to third-party cloud AI services for transcription and smart categorization processing, and will not be permanently stored by us. For details, please see our Privacy Policy.